OXON Physiotherapy Privacy & Data Protection Policy
At OXON Physiotherapy we are committed to ensuring the best standards of practice in all our activities. Visitors to our clinic and website can be assured that the protection of privacy and confidentiality are given the highest priority. All personal information held is used in strict compliance with the General Protection Data Regulation 2018.
The information we collect in the clinic are:
- Full name and personal details including contact information
- Date of Birth
- Next of Kin and contact number
- GP and Surgery name
- Medical History including medications
- Social circumstances relevant to the injury
We do not collect any personal information from visitors to our website other than information that is knowingly or voluntarily given by the visitor requiring information or booking appointments from the ‘Contact Us’ section. Anonymous information is collected purely for statistical reasons, such as the number of visitors to the website in a given period with no personal identifiable data. Cookies are used on the website (see below).
The personal data we collect will be used for the following purposes:
- Identification of clients on booking of appointments
- Treatment planning based on the medical information provided
- Record and process the assessments and treatments provided whilst under our care
- Transfer information to another healthcare professional or insurance company, with consent, if required.
Our legal basis for processing the personal data are:
- Legal Obligation
- Vital Interest
The special categories of personal data concerned are:
- Health – ‘Processing is necessary for the provision of health, treatment and management of health’
By consenting to this privacy notice you are giving us permission to process your personal data specifically for the purposes identified. Consent is required for OXON Physiotherapy to process both types of personal data, but it must be explicitly given. Where we are asking you for sensitive data we will always tell you why and how the information will be used.
You may withdraw your consent at any time by writing to OXON Physiotherapy, 46 Crouch Hill Road, Banbury OX16 9RG
OXON Physiotherapy will not pass on your personal data to third parties without first obtaining your consent.
Use of Website Information
We will only use your details collected through the ‘Contact Us’ section to contact you about your selected service and not for any other purpose. The anonymous data collected through the website may also be used for research purposes.
The cookies in use to deliver Google Analytics service are described in the table below.
These cookies are used to store information, such as what time your current visit occurred, whether you have been to the site before, and what site referred you to the web page.
These cookies contain no personally identifiable information but they will use your computer’s IP address to know from where in the world you are accessing the Internet.
Google stores the information collected by these cookies on servers in the United States. Google may transfer this information to third-parties where required to do so by law, or where such third-parties process the information on Google’s behalf.
For more information on the usage of cookies by Google Analytics please see the Google website. A link to the privacy advice for this product is provided below for your convenience.
- Internet Explorer
- Google Chrome
- Mozilla Firefox
- Apple Safari
We take appropriate measures to safeguard the information we hold from unauthorised access or improper use, with appropriate online security and anti-virus software and physical storage security. Only users authorised by us have access to this data.
Integrity of Data
We take all reasonable measures to ensure that the information we hold is accurate. In particular we use reliable collection methods and destroy or convert to an anonymous form, any out of date data. Individuals may request details of all personal information held by us so as to contest inaccurate or incomplete data, verify the information and have it corrected as appropriate.
Terms & Conditions